According to Forrester Research, 53% of average customer churn results from three leading causes, with “poor onboarding” at the top of the list.
Our latest ebook, “The Complete Guide to Customer Onboarding Videos,” shows how using a video-first approach, enhanced by personalization, overcomes common onboarding challenges.
See how T. Rowe Price, Aetna, E*TRADE and Okta use personalized video.
You’ll also learn:
- 5 best practices to transform the onboarding process
- Effective ways to leverage personalization
- How to increase the timeliness and relevance of your videos
- How to create memorable experiences that boost customer retention
Download the ebook now.
