Brands competing on customer experience often focus on the moments leading up to purchase. What comes next, the post-sale experience is gaining well-deserved attention. This article discusses the importance of providing customers with a positive post-transaction experience to drive satisfaction across customer journeys. It can be challenging for brands to promptly respond to changing customer needs as post-sale data can live in disparate systems. Read the full article to learn how SundaySky integrates with Adobe’s Experience Platform to deliver immersive visual experiences that influence buying decisions and boost customer satisfaction.
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