According to Forrester Research, 53% of average customer churn results from three leading causes, with “poor onboarding” at the top of the list.
“The Complete Guide to Customer Onboarding Videos for Financial Services” shows how using a video-first approach, enhanced by personalization, overcomes common onboarding challenges.
See how T. Rowe Price and E*TRADE use personalized video to increase account funding and boost digital engagement.
What you can expect to learn:
- 5 best practices to transform the onboarding process
- Effective ways to leverage personalization
- How to increase the timeliness and relevance of your videos
- How to create memorable experiences that boost customer retention
Download the ebook now.
