Onboarding

Level-Up Your
Onboarding Process

Cater to the unique needs of each customer or new hire with personalized and easy-to-digest onboarding content, while delivering the white-glove experience customers expect.

rated 4.4/5 by brands like yours

Trusted by today’s most innovative brands

Personalized Onboarding Videos for Engagement

Reduce Time to Value

Get customers or new hires up and running with video onboarding experiences that boost adoption rates, raise engagement, and speed up results.

Scale Cost-Effectively

Transform your team into video experts with an easy-to-use platform, no experience needed. Save time and resources while scaling onboarding.

Create Relevant and Actionable Content

Create content for your audience’s preferences and stage in the onboarding journey. Deliver messages to drive actions and strengthen connections.

Drive Long-Term Retention

Make a great first impression, then keep customers or new hires engaged with personalized video content that builds long-term trust and loyalty.

Maximize the ROI of your onboarding program

Create a Personalized Journey

Tailor onboarding videos to the unique needs and preferences of each customer or new hire. When content speaks directly to each person’s needs, it cuts out confusion and prompts them to act when it matters most.

With personalized onboarding videos, you can:

  • Increase user engagement
  • Reduce onboarding time
  • Tailor experiences at every touchpoint

Develop Dynamic and Interactive Videos

Incorporate clickable links and dynamic call-to-actions within onboarding videos, making content more interactive and engaging by actively involving users in the onboarding process, you boost engagement and retention. 

Incorporate dynamic, interactive video elements to:

  • Increase engagement and information retention
  • Encourage active learning through interaction
  • Create measurable insights into user performance

Scale Effortlessly to Reach Users Anywhere

Scale up your onboarding program with a platform that allows you to connect with users wherever they are. Whether through email, your company’s intranet, or directly within your product or app, onboarding large groups becomes effortless and efficient.

Such scale provides:

  • Streamline onboarding for large groups
  • Seamlessly distribute video via multiple channels
  • Reduce support calls and increase self-service usage

Integrate Critical Systems Seamlessly

Integrate your onboarding content with existing HR, CRM, customer success software, or product systems for a cohesive experience. Use detailed analytics to track viewer behavior and optimize your video strategy for even better results​.

With the integration of data sources, you’re able to:

  • Unify the onboarding experience with integrated systems
  • Gather real-time analytics on engagement and interaction
  • Continuously optimize with data-driven insights

Real-World Use Case Videos

      • “We’re using SundaySky to help make a very complicated experience simple.”

        Kelley Thomes Rie
        VP Marketing, Strategy & Member Onboarding
      • “SundaySky allows us to provide personalized, relevant guidance to our customers that is more likely to drive them to take action.”

        Alana Stoltzfus
        Senior Manager, Digital Acceleration & Growth
      • “SundaySky makes video a critical part of our employee journey.”

        Jay Urbiztondo
        VP, Global Employee Experience Strategy
      • “Those viewing our SundaySky videos increased their savings contributions 550% more than those who did not.”

        Kirk Kness
        VP, Emerging Solutions

      Measurable business results

      23%

      reduction in early life churn

      29%

      increase in digital tool adoption

      35%

      decrease in call center volume

      Frequently asked questions

      What is the SundaySky Enterprise Video Platform?

      The SundaySky Enterprise Video Platform provides personalized and engaging video content designed to enhance the onboarding experience for customers and new hires. Our platform allows you to tailor content to individual needs, ensuring a smooth and effective onboarding journey.

      How can personalized videos improve the onboarding process?
      What are the benefits of using SundaySky for onboarding?
      How does video help in scaling onboarding efforts?
      Can I incorporate interactive elements into my onboarding videos?
      How does SundaySky help scale onboarding for large groups?
      How does personalized onboarding improve customer loyalty?
      Can you share examples of successful onboarding implementations?
      How does SundaySky’s Onboarding Video Platform optimize the onboarding process?
      What measurable results can I expect from using SundaySky?
      How do I get started with SundaySky onboarding solutions?
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