Customer Stories

Customer Stories

Explore how these businesses utilize the SundaySky Video Platform to drive operational efficiency and increase engagement for positive business outcomes.

  • Conveying transparency of rewards to deepen customer relationships.

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  • Guiding members through their healthcare plan onboarding, cutting through obtuse and confusing jargon.

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  • Simplifying the rental experience and agreement process to boost web NPS and customer retention.

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  • Elevating its MileagePlus loyalty program in cost-effective manner with a with an educational and highly custom video experience.

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  • A better customer experience yields conversions.

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  • Scaling dynamic video circulars across 10 banners and 2,200 stores.

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  • Enabling relevancy and speed-to-market by launching with contextual messages, evolving personalization over time.

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  • Turning passive browsers into active shoppers across buying journeys.

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  • Enhancing member engagement during health plan onboarding and claims processing journeys.

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Measurable business results

10X

Return on investment

86%

Reduction in production time

48

Point improvement in Net Promoter Score

$30

Incremental value per video view

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